Here's a more detailed and naturally written version of the original text, expanded to meet your requirements: Continuing from our previous post about the Village of Oak Lawn’s Emergency Communications Center, this article from the Oak Lawn Leaf dives deep into a controversial decision that has sparked strong reactions from local workers and union representatives. The Village of Oak Lawn is set to outsource its 911 emergency dispatch services to a private company, Norcomm Public Safety Communications, based in Leyden Township, starting on November 26th. This move comes despite strong opposition from the Metropolitan Alliance of Police, the union representing the current 911 dispatchers. The village manager, Larry Deetjen, has pushed for the outsourcing, claiming it will help reduce costs. However, the union argues that this decision violates an existing labor contract signed in 2012. According to Ronald Cicinelli, the attorney for the union, the village reached out to the union just 38 days after signing the 2012 contract and threatened to outsource the jobs unless the union agreed to make concessions. The village cited a "financial crisis" as the reason, but the union claims this issue was not disclosed during contract negotiations. Cicinelli explained that the village presented the union with a financial shortfall of $1 million and asked for $369,000 in concessions from the telecommunicators. The remaining gap would be covered by increasing fees charged to other municipalities that rely on the 911 center. The village reportedly sent these increased invoices to surrounding towns. Negotiations fell apart when the village informed the union that its entire $3.8 million budget would be exhausted by July. According to Cicinelli, this was partly due to excessive overtime paid to supervisory staff who were no longer considered active dispatchers, as well as the failure to replace three dispatchers who had left or retired. A letter from Village Manager Violetto revealed that the previous contract allowed three dispatchers to be reclassified as "team leaders," which meant they were not counted toward the department’s staffing numbers. Now, these individuals are working as administrative support for Kathy Hansen, the Emergency Communications Director. The union questions the necessity of having three people in such roles and claims that reclassifying them back as dispatchers could save the village over $150,000 annually. Hansen also noted that overtime costs had reached $124,855 through August 2013. The union attributes this to the new supervisory structure and the lack of replacement for open dispatcher positions. At a recent budget meeting, Hansen explained that the department is facing financial strain due to declining revenue from state-regulated phone surcharges. With more residents switching to cell phones—70% of all phone use in the area is now mobile—the village is losing money from a tax that only applies to landlines. Last year, the village collected over $1 million in telecommunications taxes, but this number could rise to over $2.3 million if the federal government extends the tax. Despite this potential increase, the village claims that outsourcing to Norcomm will save $446,000 annually for the next two years. The move has raised concerns among employees, who fear job losses, reduced pay, and the loss of their pensions. Thanks, Dan
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